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Renewals

You can renew online or by using the automated phone line 0300 123 6704 (card number and PIN are required for both options). If you have any problems with renewals please chat with us if we are online or use the Submit a Question form below.

Answers

It says my "address does not qualify for this service" when I try to login for eBooks

 

Anyone residing in the UK may join Lancashire's library service, which is useful if you frequently visit, work or vacation here and wish to borrow books or use other library services such as computer access.


However, as we widely publicize, certain digital services, including access to subscription resources, eBook and eAudio downloads and eMagazines are limited to Lancashire residents only. 


This is because each library authority purchases these services separately from a supplier and are contractually obliged only to permit access to members within their local authority area.


Most local authorities provide similar digital services. Find yours here - https://www.gov.uk/local-library-services


If you have changed address and think that your library account may not be up to date, please complete our Keep in Touch form and we will update your details for you.