I've lost my library card. What do I do? - Ask a Lancashire librarian

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Check our frequently asked questions or the current status of Lancashire library systems.

All our Lancashire libraries will be closed on bank and public holidays. There are additional closures on extra statutory dates.

Renewals

You can renew online or by using the automated phone line 0300 123 6704 (card number and PIN are required for both options). If you have any problems with renewals please chat with us if we are online or use the Submit a Question form below.

Answers

I've lost my library card. What do I do?

Please report the loss of your card by:

Email: library@lancashire.gov.uk

Telephone: 0300 123 6703

By post:

Libraries, Museums, Culture and Archives
2nd Floor Christ Church Precinct
PO Box 78 County Hall
Fishergate
Preston
Lancashire
PR1 8XJ

You will need to confirm your personal details against the information we hold.

There is no charge to replace a lost library card.

You can also get a replacement library card at any library. You will need to confirm your personal details against the information we hold or provide proof of identification such as a driving licence or passport.