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Renewals

You can renew online or by using the automated phone line 0300 123 6704 (card number and PIN are required for both options). If you have any problems with renewals please chat with us if we are online or use the Submit a Question form below.

Answers

I can't see my mobile library listed when I go to reserve a book.

Following the recent introduction of new mobile library vehicles and the ongoing revision of routes to improve the service, we are in the process of re-ordering the mobile libraries and their designations.

You need take no action, as your assigned mobile library will be automatically changed on your library account.

If you reserve a book online, you will see this new library automatically chosen as the collection point for your books.

Any existing reservations may still show your 'old' library on their listing, but will automatically be delivered to the new one.

Read more about the Mobile Library service.