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Renewals

You can renew online or by using the automated phone line 0300 123 6704 (card number and PIN are required for both options). If you have any problems with renewals please chat with us if we are online or use the Submit a Question form below.

Answers

I am having problems with OverDrive - Libby Audiobooks

If you are having a problem logging in, please chat with us or submit a support ticket via Ask A Librarian.

Overdue books, outstanding charges and expired accounts, may impact on your access.
If you have problems with your account, we will strive to quickly resolve the problem.

If you are having technical problems, other than login:

You will find help at Having Trouble? on OverDrive

Or you can request Front Line Tech Support